Effective Date: 01 November, 2023

Introduction
Next Coach (“Next Coach Solutions Private Limited”, “us”, or “we”) is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to Next Coach, our technology specialization program, and online services (collectively, “Our Services”), which are all owned and operated by us. For the purpose of this policy, “You” refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.If you do not agree with our Privacy Policy or are under the age of 18 without parental permission, please refrain from using our services.

1. Information Collection and Use

1.1. Personal Information

We collect certain personal data such as Name, Email Address, Mobile number, Password, etc. from you to contact or individually identify you. We collect no other information except when you deliberately send it to us, for example, by emailing us or registering a form at one of our portals.

1.2. Usage Data

Usage Data may include information such as your device’s IP address, browser type, the pages of our site that you visit, the time and date of your visit, unique device identifiers, and other diagnostic data. Our servers automatically collect these data when you access or use our Services and which we record in log files.

2. Use of Information

2.1. Personal Information

We use your collected personal information for purposes listed below:

– To create a unique account and log in: The log in details you voluntarily provide or link with your third-party account (such as your Google or Facebook account) will be used to create a unique account for you in our Site.

– To manage your accounts: We may use your information for the purposes of managing your account and keeping it in working order.

– To contact you: We may use the information to contact you by email, telephone calls, SMS, or mobile application’s push notifications regarding updates or informative communications related to the services, including the security updates, service updates, new feature information, etc. when necessary or reasonable for their implementation.

– For safety reasons: We may use your information for safety reasons such as to monitor and prevent fraudulent activities.

– To manage your requests: To attend and manage your requests and queries to us and offer support to users. Also to provide technical support to you.

– To post testimonials: We post testimonials on our services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.

– To respond to legal requests: If we receive a legal request, we may need to inspect the data we hold to determine how to respond.

– Administer prize, competitions, and certificates: We may use your information to administer prizes, competitions, contests, surveys, etc. when you elect to participate in them. We can also use your information to provide the course completion certificates.

– To send you marketing and promotional communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.

– For other business purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.

– Sending push notifications: Sending push notification to your device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);

– We will not use identifiable personal information without your consent.

3. Information Disclosure

We may share your personal information in the following situations:

– With your consent: We may disclose your personal information for any other purpose with your consent.

– With Service Providers: We may share your personal information with Service Providers. This is to monitor and analyze the use of our Service and to contact you.

– For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

– With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.

– Business Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

– Legal Obligations: We may disclose your information if required to do so by law or in order to comply with governmental requests, a judicial proceeding, or court order. We may disclose Your Personal Data in the good faith belief that such action is absolutely necessary.

– Safety: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities in which we are involved.

– Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

4. Data Security

You agree that the Site and the contents of the Site are protected by copyrights, trademarks, and all other similar proprietary rights and protections (collectively, the “IP Rights”) belonging to Next Coach, and that these IP Rights are valid and protected in all forms, media, technologies, existing now or hereinafter developed. The graphics, logos, page headers, button icons, scripts, videos, and service names appearing on the Website are protected trademarks, trade dress, or other rights of Next Coach and may not be used in connection with any other product or service that is likely to cause confusion among customers, or in any manner that disparages or discredits Next Coach or the other owner of the rights.

5. Data Security

We aim to protect your personal information through commercially acceptable systems and security measures that are designed to protect the security of any personal information we process. However, it is important to note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. So, although we will do our best to protect your personal information, transmission of personal information to and from our Services, we cannot guarantee its absolute security. So, it is important to protect your password. Your password is an important part of our security system, and it is your responsibility to protect it. You should choose your password carefully and keep your password and computer secure by signing out after using our services. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.

6. Your Rights

You have certain rights around the use of your data, including the ability to opt out of cookies, and collection of your data by certain third parties. You can update or terminate your account from within our services, and can also contact us for individual rights requests about your personal data.

7. Changes to this Privacy Policy

We may update our privacy policy from time to time. We will not be notifying you of any changes. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

8. Contact Us

If you have any questions or concerns regarding this privacy policy, you should contact us at:

Legal Address: Next Coach Address: Laxmanwa – 15, Birgunj-Kalaiya Road, Near Pratima Chowk, Birgunj, Nepal

Phone: +977-9820993099

Email: info@nextcoach.com.np

By accepting this Privacy Policy Agreement, you acknowledge that you have read, understood, and agree to be bound by its privacy policy agreement.